iPhone issues

iPhone issues

Experiencing issues?

Your phone may be out of date or it may be an operating system issue.

OS 12.2+ has reported issues that affect bluetooth and location services, 
we recommend you follow this guide to reset your phone - 

  Click here to read more about this issue. 

Check your phone version to see if you're on the latest version.

    • Related Articles

    • Phone doesn't work with the Forsite app?

      Having trouble with using the Forsite app? Your phone may be out of date or it may be an operating system issue. OS 13.1.2 has reported issues that affect touchscreen, display and bluetooth and location services particularly in dark mode.   Click ...
    • Issues with signing in? - Need to reset your password?

      Receiving an error message when trying to sign in?   There are a couple of reasons this could happen?   1. You are out of data or mobile data?  You can only sign in with either of these.   2. Typo? Double check you've typed your email and password ...
    • Sending a Diagnostic Report

      Created at 18.01.22 This article provides information about Diagnostic Reports If the app is crashing or you have having other issues, send us a diagnostic report by following the below steps.    
    • App not working? Check Configuration Settings or send us a diagnostic log

      Settings like location services are like water to the Forsite App. Without it, it will not behave properly. The diagram below shows you how do check your configurations settings are correct in the Forsite App. If you have any further issues, you can ...