How to raise Tasks?

How to raise Tasks?

Updated 30.09.21
This article provides information on Tasks and how to raise/view a Task on the portal.
App versions:

iOS: 5.1.0

Android: 5.1.0

What are Tasks?

A Task is a job that needs to be completed within a defined period of time set by a Site Admin or Service Provider.

How to raise a Task: 

Once our Forsite team has enabled Tasks for a site, only Site Admins and Service Providers are able to raise Tasks on our customer portal.
These Tasks must be assigned to one Service Provider company and either:
a)     An individual contractor
b)    Multiply contractors
c)     Or left blank for contractors to pick up the Tasks when they go to site.

The list of open and closed Tasks, who is assigned to them and their current status. You can also review added notes and photos

Log on into the customer portal > Tasks
1)    Select the add button (plus icon) located at the top right-hand corner.
2)    Complete all the compulsory fields
3)    Once complete submit


How to view or close a Task:

Site Admin’s and Service Providers will be able to view Tasks by selecting the Task Tab.

Within the Task tab you will be able to see the Notes and Photos that have been added by the contractors.

If a user picks up a Task on site. They will be asked to update the Tasks status to one of the following:
1)    On hold
2)    Closed

Site Admin or Service Provider can also close the Task by editing it and changing the status to closed on the contractors’ behalf.

Need more help or have any further questions? Chat to us via live chat or email us @  

    • Related Articles

    • Assigning Tasks Through the Forsite Portal

      Tasks on the Portal By selecting 'Tasks' through the navigation bar, you will see an overview of the tasks you have assigned, who they were assigned to and their current status Assigning Tasks In the top right corner, you can select to create a 'New ...
    • How to check Work Order/Manual Task

      Click here to download this article Need more help or have any further questions? Chat to us via live chat or email on @ 
    • Configure Sites Location Requirements

      Updated 29.09.21 This article provides information about location tracking settings when using the Forsite app. App versions: iOS: 5.1.0 Android: 5.1.0 IMPORTANT UPDATE: Location logs outside of a Forsite monitored site are not recorded in our ...
    • Forsite Customer Portal

        Forsite Customer Portal  Click here to access our customer portal! Added 16.09.20 The Activity Feed The Activity Feed shows you on site activity.  Fun fact: Hover over User's photos to help you identify who is on site! The Activity Feed Understand ...
    • Forsite User Levels

               Forsite User Levels  Site Admin (SA) A Site Admin has an overall view of all the data and the check in/outs of each individual contractors on their site.  Facility manager  Property Manager Administration Access - View all site related ...